Shipping & Returns

Returns policy for sunglasses & frames

- Item(s) must be returned within 30 days of purchase (unless item is defective).
- Item(s) must be returned in original condition with original packaging (unless item is defective).
- Item(s) must have all tags and stickers attached.
- Shipping and handling charges are not refundable.
- Refunds will be issued in the same form as your original payment method.
- Customers bear the risk of loss for all items shipped to us until we accepts and receives the delivery from Australia Post.

Returns policy for contact lenses

- If your contact lens prescription changes and you still have unopened packets of lenses, We may be able to exchange these for lenses matching your new prescription.
- The returned lenses must have been supplied by us, have a reasonable time left until expiry date and boxes must not be marked.

*** Please contact us before returning any product.